Error Status Record Size mismatch

Moderators: TomKerekes, dynomotion

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gui_marchioro
Posts: 59
Joined: Sun Aug 21, 2022 11:22 pm

Error Status Record Size mismatch

Post by gui_marchioro » Sun Mar 31, 2024 12:38 pm

Hello all,

KMotion software (v 5.3.2) is issuing an error when I open it.
I am not 100% sure, but I believe it is a firmware version issue.
error_StatusRecordSizeMismatch 2024-03-31 092926.png
Have you seen this issue?

To solve it, can I flash a new firmware version in the "Config & Flash" window from KMotion?
KMotionFlashNewVersion.png
Thanks in advance for the reply

Sincerely,
Guilherme

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TomKerekes
Posts: 2676
Joined: Mon Dec 04, 2017 1:49 am

Re: Error Status Record Size mismatch

Post by TomKerekes » Sun Mar 31, 2024 4:54 pm

Hi Guilherme,

Yes flash New Version to Flash the new firmware version to KFLOP. Then Cycle power.
Regards,

Tom Kerekes
Dynomotion, Inc.

gui_marchioro
Posts: 59
Joined: Sun Aug 21, 2022 11:22 pm

Re: Error Status Record Size mismatch

Post by gui_marchioro » Sun Mar 31, 2024 11:44 pm

Hi Tom,

Problem solved. Thanks!

Sincerely,
Guilherme

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